Skip to main content

Blocking the user in case of unauthorised access to the account

Updated over 2 weeks ago

If you suspect that your account is compromised you have the option to block the user (example in case of lost of login details, password, or other security features) before password changing.

In this case also your Bilder cards will be blocked and card data will not be available.

How to block the user on the Personal Web Panel:

  1. Log in to your account

  2. Click on your name in the right upper corner

  3. Choose "Settings"

  4. Select "Security"

  5. Scroll down to "Temporarily block user" and click "Block user"

After successfully blocking a user, you will receive a notification.

You can unblock the user by contacting your manager or writing to [email protected] from your registered email.

Did this answer your question?