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Blocking the user in case of unauthorised access to the account
Blocking the user in case of unauthorised access to the account
Updated over 2 months ago

If you suspect that your account is compromised you have the option to block the user (example in case of lost of login details, password, or other security features) before password changing.

In this case also your Bilderlings cards will be blocked and card data will not be available.

You can block the user on the web:

  1. Go to Settings

  2. Select Security

  3. Go to Temporarily block user and press "Block user"

After successfully blocking a user, you will receive a notification.

You can unblock the user by contacting your manager.

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