If your money hasn’t arrived in your account, here are the steps you should take to resolve the issue:

1. Confirm the Transfer Timeline

Check the estimated processing time for the transfer. Standard bank transfers (especially international ones) can take 1-5 business days. Instant transfers should reflect immediately, but delays can occur due to technical or processing issues.

2. Verify Transfer Details

Ensure the sender provided the correct account details (account number, sort code/IBAN, SWIFT code). Ask the sender for proof of transfer (e.g., transaction receipt or confirmation number).