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What if I cannot provide the requested documents?

Updated over a week ago

Your identity can be verified by providing a quality copy of your identification document. We accept the following documents for identity verification:

  • passport (photo page)

  • national ID card

If you do not have any of the above documents, we will not be able to verify your identity, resulting in a limitation in the services provided.

In some cases, there may be exceptions depending on your country of residence. For more information, please contact our support team - [email protected]

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