If you lost your card, don’t recognize a transaction or just don’t want to use it for a while — freeze it to keep your money safe. While your card is frozen, you won’t be able to use it to make any transactions. Once you’re ready to use your card again, you can unfreeze it by following the same steps.
On the app:
Open the Bilderlings app
Tap on Account& Cards
Select Freeze
On the website:
Log in to your Bilderlings account
Select Cards
Select Freeze
When you’re ready to use your card again, follow the same steps and select Unfreeze card.