Go to the eSIM Installation section and complete the installation process again, carefully following the instructions in the Bilder app (Services → eSIM).
Keep in mind: you can reinstall the same eSIM only on the same device and not more than 5 times. If you have exceeded the number of reinstallations or are unable to install the eSIM for other reasons, our technical support team can reissue you a new one.
Still can’t find a solution? Contact us: Side menu → Support Chat / Chat (our team is available 05:30–16:00 UTC)