Bilderlings

Once you arrive in a country covered by your plan, turn on your Travel eSIM and select it as a mobile data source on your device settings. Travel eSIM will…

The mobile data (internet) is not working

Our Travel eSIM provides mobile internet only. SMS and calls still work through your regular phone number on your main SIM, so it needs to be enabled.

Why am I not receiving SMS abroad?

Our Travel eSIM provides mobile internet only. To avoid roaming charges, ensure all mobile data is routed through the Travel eSIM, not your main SIM, while your main SIM is…

How to avoid roaming charges?

Do I need to reinstall my eSIM when I buy a new plan?

How do I transfer an eSIM to another device?

This is sometimes required to fix installation errors

How do I reissue an eSIM?

I accidentally deleted my eSIM in my phone settings — what should I do?

How do I get a refund if my eSIM is not working?

Travel eSIM

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